Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Reno crews are already moving. We dispatch Reno units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
We built our Reno branch after hearing the same complaint over and over from Reno, TX property owners — the "24/7" number that never actually answers. Every technician on our Reno roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Damage Repair in Reno isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Reno, TX licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Reno, TX warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Reno property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Reno call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Reno jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Reno line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Reno crews scale the response to match the loss — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Reno property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Reno, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Reno properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Reno crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Reno drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
Every Reno estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside Reno, TX means Reno response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Reno job done, and getting there again is on us, not you.
A short call with our Reno dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Reno crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Our Reno technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Reno paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Reno dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every Reno job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in Reno includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in Reno using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Reno tech confirms it's safe.
We scale crews and equipment for commercial Reno accounts and assign a dedicated project lead for anything beyond a single unit.
Most Reno residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover Reno and the surrounding zip codes listed below, plus neighboring communities throughout Reno, TX.
Reno is our home base, and our reach extends across Reno, TX through a network of staged equipment and on-call technicians. If your address falls inside or near Reno, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Reno, Reno, TXOne call gets you a Reno-based team, not a routed national queue.
Call +1-844-578-1604